http://vimeo.com/search/videos/search:dunnhumby/9e22b27e/page:1/sort:relevant/format:thumbnail 'what we do'
Who we are
dunnhumby is the global leader at helping companies understand the wants, needs and desires of their customers. Insights from over 350 million people in 24 countries enable dunnhumby’s clients to put the customer at the heart of the way their people, processes and systems work.
Our people are the experts when it comes to customer insight. It’s their curiosity and passion that sets us apart and helps our clients to make better, more informed decisions every day.
We reward ingenuity and great contributions with extra responsibility and career mobility – not to mention excellent benefits. That’s partly why we’ve been ranked in the Sunday Times 100 Best Companies to Work For for the last 5 years.
What we do
Put simply, our know-how helps companies get to know and treat their customers better than anyone else. Our unique framework embeds customer insight into the organisation, enabling companies to make every decision a little better and a little faster.
Our work always starts with Data. We use data from sources that reflect behaviour, such as EPoS and customer loyalty programmes as well as traditional research methods, which reveal attitudes. That means the customer insights we deliver reveal not just what customers think, but what they actually do. In turn, that helps our clients to work out who their best customers are and where their biggest opportunities lie.
Where you fit in
Our software solutions bring data to life to support customer-centric business decisions. Your technical expertise could help us to develop, deploy and maintain leading software products that are used by retailers and manufacturers thousands of times a day around the globe.
Our analysts are another vital part of the team. They’re not stuck in a back room. It’s by working closely with clients and getting to know their business in depth that they are able to design analysis projects that find fresh insight and fuel innovative decisions.
Our core values
At dunnhumby, you’ll find a refreshingly different way of working.
It’s largely down to our core values. They are the essence of what has always been special about dunnhumby. They underpin our collaborative, inquisitive culture and they’re in evidence in everything we do, every day. Here’s how they fit together....
Our people bring enthusiasm to their work. We genuinely enjoy finding new insights for our clients and making a difference to their business.
We’re determined to find the details that will make a difference. Our best people are those who are driven by discovery: always asking why, challenging the obvious and keen to learn.
We make sure that we work together with respect, integrity and trust. It makes this a place where people are incredibly approachable and where we enjoy sharing our successes.
By consistently being the voice of the customer, we deliver the insight and action that changes our clients’ business for the better.