Job: Account Manager, David Thatcher Recruitment

My client is a fast growing integrated agency based in Bristol and they are looking for an account manager
to manage two day to day client relationships, ensuring that all projects are delivered on time and within agreed budgets.

The clients are two large media and entertainment accounts and you will be supported by an account executive.

You will have key responsibility for the relationships between creative, production and the client.

Key Roles and Responsibilities

Managing the client relationship, and taking briefs from clients for projects and campaigns, both face to face, by phone and in writing.

Overseeing the budgets and costings for clients, ensuring that clients are fully informed at all stages of the role, including ensuring purchase orders are received from the client at each stage of costing.

Briefing and liaising with production teams to ensure that innovative and cost effective solutions are proposed and agreed.

Briefing and liaising with the creative teams, ensuring both the creative team and the client are fully informed and all necessary approvals obtained at each stage of the process.

Managing the account executive reporting systems, including status and contact reports.

Establishing and maintaining processes to work with the media department.

Overseeing all files/job bags, both physical and digital, ensuring approvals are documented in writing and filed appropriately.

Setting up, managing and reporting on meetings with clients, suppliers, internal teams and reporting appropriately.

Essential Skills

Management skills, both people and projects
Interpersonal excellence
First class communication skills, both written and verbal
Good knowledge of print, production, web techniques.
Written and numerical excellence.
Demonstrable and effective time management skills.
Good financial awareness and skills.
Advanced knowledge of Word, Excel, Outlook and Powerpoint.
Demonstrable client/market understanding.

Essential Experience

Minimum two years experience in marketing/direct marketing/advertising agency.

Solid understanding of marketing services, through education and practical experience.

Experience of working with creatives and production, to ensure client satisfaction.

Person Specification
Natural manager
Team player
Ambitious.
Innovative.
Creative.
Forward thinking.
Articulate.
Numerate and literate.
Good solid education
Decision making under pressure
Unflappable

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