Job: User Experience Manager, Adam Recruitment

  • Employer: Adam Recruitment
  • Posted: 06 Nov 2009
  • Reference: 3460
  • Contact: Simon Montgomery
  • Location: Chester
  • Sector: Financial Services
  • Contract: Permanent
  • Hours: Full Time
  • Position: User Experience Manager
  • Salary: £35000-£45000

Our client are industry leaders in the financial services market. They are currently looking to recruit a User Experience Manager who will be responsible for leading the creation of a first class user experience on our website. S/he will work closely with members of the business to help them innovate, and be able to draw together those innovations into a cohesive customer experience.

* Creating an excellent user experience and validating decisions via user testing or other appropriate methods

* Carrying out ongoing user tests, analysis and presentation to the business where appropriate

* Producing detailed wireframes and site maps

* Making ongoing design decisions based on best practice, test outcomes throughout the lifecycle of a project

* Coordinate regular user testing of our web content, review and implement accessibility standards, and advise on the integration of our user experience into the presentation layer of the site

* The delivery of the user experience on the website

* Shared ownership and management of usability testing

Experience of working along side interaction designers and Visual/Graphic designers.

Essential

* Persuasive speaking, presentation and negotiation skills

Desirable

* Degree in HCI related discipline and/or psychology an advantage (but not necessary as hands on experience is much more important)

* Knowledge of Agile software development methodology

* Strong project management skills, as will be liaising with in-house teams and managing external agencies

EXPERIENCE:

Essential

* Currently in either a usability consulting role or currently working as an in house expert

* Proven record in usability industry

* Examples of previous work (academic studies or anonymised client work) should be shown

* Experience of scoping out, planning and managing projects

* Experienced in planning, completing, analysing and reporting on user testing sessions, finally recommending practical and achievable changes

* Strong theoretical and practical user centred design skills

* Experience of information architecture development and wire framing

* Designing and running user testing sessions

* Conducting expert usability and accessibility audits of sites

* Producing actionable and realistic recommendations

Desirable

* Experience of working along side web design teams

PERSON SPECIFICATION:

* Innovative

* Excellent influencing and negotiation skills

* Excellent communicator

* Analytical/ Problem solving

* Team work

* Highly motivated

* Open to change

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