eCRM Campaign Manager

Location
Greater Manchester
Salary
£30000 to £35000 per annum
Posted
12 Nov 2012
Closes
10 Dec 2012
Ref
JV/10121c
Contact
Jonathan Voss
Specialism
B2C, Digital, Retail
Hours
Full Time
Contract Type
Permanent
Our client is a leading online retailer and they have a current requirement for a eCRM Campaign Manger, to plan, manage and implement a programme of online CRM marketing activity in order to maximise online purchasing frequency and spend. You will support the creation and manage the implementation of the online eCRM customer retention strategy, including:
- Online customer lifecycle
- Customer relevancy and preference management
- Online category support

Candidate Requirements

- A good understanding of CRM and measures of online success. Experience of CRM is essential.
- Proven experience of working with agencies and good communications skills
- A good level of creativity, initiative, relationship building and influencing skills
- Strong analytical skills
- Understanding and use of web analytics tools