Analytics Manager - Customer Loyalty

£60000 - £70000 per annum + bonus + benefits
17 Nov 2012
15 Dec 2012
Lesley Dusart
Full Time

Analytics Manager - Customer Loyalty

An exciting opportunity has arisen within a rapidly expanding and fast-moving analytics and insight team for an experienced analytics professional. Heading up the insight function this is an opportunity for an ambitious hands-on expert to really make their mark on the team. This role is based in Central London.


This large retail organisation is heavily investing into its existing analytics function and is looking to expand its campaign execution, analysis and planning functions. They are looking to better understand and target their customers, impacting their loyalty, through highly personalised campaigns.


Within this position you will have hands-on insight and campaign analysts reporting directly into you. Being responsible for leading analytical projects you will also have an understanding of the complex analysis, segmentations, propensity modelling and insight that will be undertaken, and their impact on the overall strategic direction of the projects. In the commercially driven role you will be helping the company better understand and communicate with their customers, thus increasing overall success and ROI.


You will display the following skills and experience:

  • Solid background and understanding of complex customer analysis and insight, with a detailed knowledge of statistical and analytical techniques such as segmentations, propensity modelling, targeting and profiling.
  • You will be commercially driven, managing projects in order to increase overall ROI.
  • Knowledge of analytical and campaign management tools such as SAS, SQL, Alterian, Omniture, etc, would be useful in this position.
  • Previous experience of working within a retail of FMCG environment would be highly advantageous.
  • A good degree in a relevant subject. For example, mathematics, statistics, etc.


You can expect to earn up to £70,000 + bonus + benefits within this position.


If you would like to apply for this position then hit the 'apply now' button or email


Harnham Search and Selection are specialists within the analytics and data, focusing on niches areas of recruitment where many of the UKs businesses find hiring high quality employees a challenge. We are one of the UKs largest suppliers of analytical staff, and have an impressive client list, ranging from SMEs to some of the world's leading blue-chip companies. Our consultants undergo intensive training to become experts within their fields.

Analytics Manager - Customer Loyalty