Retention and Insight Manager - Web Business

£55000 - £65000 per annum
22 Nov 2012
20 Dec 2012
Raina Gatfield
Brand Management
B2C, Digital
Full Time
My client is a ground breaking technology/ online business. A mature start up environment, they have grown rapidly since they were started in 2005 and have high ambitions to grow furthermore. With their expanding global presence, my client is one of the UKs most successful and talked about web businesses.

They are looking for an ambitious analytical Retention & Insight Manager who will help to establish their brand as a market leader in terms of using their retention to build meaningful and long lasting relationships with customers. Loyalty is an area they are looking to develop and therefore you must be capable of developing a loyalty strategy aimed at engaging and retaining customers, through a range of loyalty tactics for instance cards, emails etc.

You must have worked in digital marketing with demonstrable experience in retention, CRM, loyalty and insight. This is a highly data driven environment and you should therefore be able to use data and your analytical skills to draw out useful insight to enhance your strategic thinking. You must have had previous responsibility for organising, analysing and deriving insights from diverse data sources and will have a solid data analysis and interpretation background.

The ideal candidate will be highly driven and able to influence stakeholders across the business and will be extremely results focused.