The Client:
My Client is a dynamic and innovative medium sized design and marketing agency based in Surrey. They possess a great team of passionate creatives and friendly account managers who work closely with their clients to provide award-winning communication solutions. The successful candidate will be looking after a key construction client and will be based at the head office in surrey, but will be spending most of their time in client offices in London.
The Role:
· Maintain an informal but professional relationship with clients
· Take client briefs
· Compile project proposals
· Brief the creative team
· In line with ISO procedures and using the Paprika system manage job file content
· Produce job estimates
· Arrange meetings to present the brief and estimated costs to the client
· Manage projects
· Inform the client at every stage of a project and ensure they are happy with progresses
· Have projects signed off
· Ensure scheduled delivery of projects
· Instigate invoicing procedure
· Where necessary assist accounts team by following up outstanding payments
The Candidate:
The candidate should possess a good experience of the following competencies:
· Making and maintaining client relationships
· Taking and recording verbal briefs from clients
· Advising clients on how to expand original brief
· Briefing staff, both verbally and in writing
· Understanding different graphic packages
· Appreciating design and typographical detail
· Accuracy when proof reading copy
· Diplomacy when chasing outstanding client information and addressing perceived issues
· Understanding clients’ businesses and industries, including relevant terminology
· Knowledge of print and production terms and timescales
· Project manage unsupervised client projects
· Prioritise activities and maintain project schedules and budgets
· Accuracy when signing off print proofs and web presentations
· Produce job estimates
· Management of client liaison both at meetings and remotely
· Production of meeting reports
· Social and networking skills
· Produce updates of reports for Client Relationship or senior Director
· Support of Client Relationship activities as requested
· Target achievement
· Typing ability
If you think you could be a good fit for these role, please get straight into touch!