Senior Manager – Events & Promotions
This role is responsible for developing and maintaining the casino events and promotions calendar. Working closely with departments such as Gaming, F&B, Hotel, Planning and Analysis to develop programs that will be able drive incremental gaming play and increase casino players’ visitation.
Responsibilities
- Maintain complete knowledge of events policies, procedures and service standards
- Maintain, update and distribute special event calendar and work in the creation and implementation and execution of all casino related events & promotions
- Create and maintain all event related documentation including but not limited to: fact sheets, guest invitations, tickets, work schedule/assignments, tournament rules, system configurations, scoring, prize structures
- Liaise with all necessary internal departments to ensure that documentation and integrity of events/promotions are complied with in accordance with guidelines set out
- Work with outside vendors in regards to RFP
- Prepare purchase requisitions for all gifts and merchandise for each event/promotion
- Manage department budget
- Oversee all tournament functions, event accounting process and prepare Proformas for review
- Review post-event analysis to determine whether or not an event was successful and be able to make improvements on future events/promotions
- Work closely with various Operations departments to understand the customer and be able to create promotions to drive incremental play and stay
- Consistently stay on-top of the latest technology to bring the latest promotions to the market
- Essential Skills: Fluency in both Cantonese and English
All in interested parties please contact: Susanna Tang at Galaxy Entertainment Group
Susanna.tang@galaxyentertainment.com