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Project Manager / Account Manager

Project Manager / Account Manager

Great opportunity for a Project Manager / Account Manager to join this growing boutique communications agency and make their mark.


The Agency

This is a boutique communications design agency going through a period of change and development. Set up by two directors from well-known names in advertising and design, the agency has invested in new skills, people and research as part of its growth plan. This plan has led to a number of exciting new business wins in the last few months. A key new client has win has led to the need to further develop the project management & client services team.

The agency work with some exciting names – a real variety of clients in media, technology, FMCG and leisure, amongst others. Their work ranges from online marketing and communications, POS, video, infographics to print communications.

Project Manager / Account Manager

A key part of the company’s continued growth depends on the ability to manage client projects and relationships to the full. The successful Project Manager / Account Manager will need to be a self-starter who is comfortable taking a project from brief to completion and take ownership for all elements of the work. Ideally they will have some experience managing digital and possibly video projects. The Project Manager / Account Manager will be working with the new client for around 50% of their time, but will also be working with other clients too to ensure variety.

The overall role of Project Manager / Account Manager is to ensure all projects are delivered on time, on budget and to the desired quality.

Project Manager / Account Manager - Relationships

The Project Manager / Account Manager will build rapport and develop/nurture relationships with key day-to day clients, project team members and suppliers to ensure expectations are met, value and quality delivered and the foundation for future opportunities are created.

  • Motivate the project team to challenge assumptions, stay focused and deliver excellence
  • Establish and maintain day-to-day contact with the Client
  • Act as the knowledge link between the project team and the Client’s business (it’s operation, key stakeholders profiles, products & services, markets as well as internal and external challenges)

Project Manager / Account Manager - Project Scoping & Management

The Project Manager / Account Manager will scope projects, maintain momentum, and manage expectations and deadlines.

  • Ensure an agreed client brief is documented and agreed before project scoping is carried out
  • Write project proposals covering scope, fees, strategic/creative deliverables, timings and success metrics
  • Initiate kick off briefing sessions to ensure project team are fully aware of expectations and deliverables
  • Ensure creative briefs are written and signed off
  • Ensure that creative standards are met and surpassed
  • Set timely reviews with internal stakeholders prior to client presentation

Project Manager / Account Manager - Production

Ensure value to the client is optimised while striving to deliver fresh solutions.

  • Act as primary agency contact for production, resourcing and freelance recruitment suppliers, ensuring billing etc.are up to date
  • Secure competitive tenders where appropriate
  • Project Manager / Account Manager

Project Manager / Account Manager - Financial Management

Ensure that all fees and expenditure are signed off and controlled throughout the project

  • Ensure fee proposals cover scope of work and expense budgets are adequate
  • Timely billing working with Finance
  • Manage Agency and freelance resource against agreed project fees
  • Work with Agency Directors and account team to provide regular income projections

About Us

At Story, we find talent for the design, branding, marketing and advertising sectors. With 23 years’ combined experience, we have built long term relationships with some of the most innovative agencies in the creative industry.

We find roles for a whole host of agency people – managing directors, client services directors, strategic directors and senior planners, account managers, execs and junior planners, project managers, production specialists, creative services etc.

We focus on design and branding and integrated marketing, working with a large network of agencies, from larger, group owned consultancies to medium-sized independents and boutique agencies in the UK and overseas.

We believe that quality is often in the detail. We spend time listening to both clients and candidates - and often reading between the lines is what enables us to find the best matches. The philosophy is simple; to offer the best possible service and solutions to both candidates and clients and develop strong, long term relationships. Our straight-talking approach, along with our integrity and commitment in doing good work, make us trusted partners.

Looking for a change? Just tell us the type of job you're after and we'll do the hard work.