Frequently Asked Questions

General

How do I create an account for the jobsite?
From the Homepage, select Your Account, then Create Account. You will be taken to the Register now page, where you will be required to enter your name, email address and a chosen password for your account.

How do I search for jobs?
From the homepage, you can search for jobs using keywords in ‘Search jobs’ or by selecting from the list of Top Functions, Locations or Salaries. To run a more detailed search, click ‘Advanced search’ from the homepage. Refine your search using the check boxes under Function, Sector, Location, Salary Band, Hours, Contract Type and Employer Type.

I have forgotten my username and/or password – How do I log in?
You can reset your password by selecting Your Account, then the forgotten password link in the bottom left hand corner of the page. You will be prompted to enter the email address for your Jobseekers account and click ‘Reset my password’. You will now receive an email with instructions on how to reset the password for your account.

How do I change my password?
Log into your Jobseekers account, select Your Account (from the tabs across the top of the page), click Change Password. You will be prompted to enter your existing password, enter and confirm your new password. Click Save. 

How do I change my email address?
Log into your Jobseekers account, select Your Account (from the tabs across the top of the page), click Change Email Address. You will be prompted to enter your existing password, enter and confirm your new password. Click Save.


Profile

What are the benefits of creating an account?

With a jobseeker account on our jobsite, you can:
• Publish your CV and get recruited
• Manage your 'jobs by email'
• Access your jobs from any computer
• Keep a central record of your applications

How do I create an email alert?
To create an alert, select ‘Create your jobs by email’ under your account. You can create up to 5 job alerts using keywords, or by selecting from search criteria including Sector, Function and Salary.

How do I unsubscribe from Marketing emails?
You can edit your marketing preferences by logging into your Jobseeker account and selecting ‘edit preferences’. Uncheck the boxes under ‘Marketing preferences’ and click Save.

How do I edit/unsubscribe from Jobs by Email?
To unsubscribe from any of our Jobs by Email, simply click the ‘Unsubscribe me’ link at the bottom of the email. Alternatively, you can edit or unsubscribe from any of the job alerts, by logging into your account, selecting ‘Your jobs by email’. Here you will see an option to either edit or delete each alert.  Please note: To unsubscribe from multiple Job Alerts, you will need to click unsubscribe in each individual email.

How do I delete my account?
Log into your Jobseekers account, select Your Account (from the tabs across the top of the page), click Delete Account. You will be prompted to enter your existing password, enter and confirm your new password. Click Save. 

Who can I contact if I have further questions?
The Online Support team are available between 9.30am and 5.30pm, Monday-Friday. 
To email us, please click here

Looking for a change? Just tell us the type of job you're after and we'll do the hard work.